
About Helen & Arthur
We spent our lives at this little workbench, shaping materials, setting stones, and sharing quiet days together. What started as a small dream became a life filled with stories and care.
As we prepare to retire, this is your final opportunity to own one of our signature creations. Once they’re gone, they’re gone for good. No restocks. No repeats.
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Lifetime Craftsmanship Guarantee
When we create a piece of jewelry, we create it to endure. Each design is made with care, precision, and genuine respect for traditional craftsmanship. We offer a Lifetime Craftsmanship Guarantee as our personal promise to you.
If your jewelry ever requires repair due to the way it was made, we will take care of it. Every piece is meant to accompany you through life, timeless, lasting, and made to be cherished for generations.
7,000+ Customers Love Our Jewelry 🌟
FAQs
How can I reach you?
How can I reach you?
We’re always happy to hear from you. Whether you have a question about an order or simply want to talk about our jewelry, we’re here to help with care and patience.
Our hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
We do our best to reply within 48 hours.
📧 Contact us at support@helenarthur.com
What if I want to return a piece?
What if I want to return a piece?
We understand that sometimes a piece may not feel quite right. If you’d like to return your jewelry, you can do so within 30 days of receiving it.
Just send us an email, and we’ll guide you through the return steps personally.
📧 Contact us at support@helenarthur.com
What payment methods do you accept?
What payment methods do you accept?
You can choose the payment option that suits you best. We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Maestro. Every transaction is safe and secure.
How are your pieces made?
How are your pieces made?
Each piece is designed and crafted by hand with time and care. We choose only quality materials and oversee every step of the process to ensure lasting beauty. Every creation carries a little part of our story.
Do you offer free shipping?
Do you offer free shipping?
Yes, we’re happy to offer free shipping on all orders. Once your piece is on its way, you’ll receive a tracking number so you can follow it safely home to you.
Will my jewelry last?
Will my jewelry last?
Every piece we’ve made is built with care to stand the test of time. We use high-quality materials that are made to last and to be worn every day.
Our jewelry is crafted to stay beautiful through the years, so you can wear it with confidence and let it become part of your story.